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FAQ

Below we will provide answers to some the most common Fillow.net user questions:

Is making a purchase at Fillow.net secure?

Purchasing on Fillow is a 100% secure process.

We accept various payment methods, such as credit card and Paypal.  Fillow personnel will at any time be able to see or save client credit card information.  These payments are processed by specialized and independent companies that carry out transactions using encrypting methods and completely impenetrable security measures.

If you still have trepidations, we offer payment via “cash on delivery,” or “C.O.D.,” in which you will pay for order at the moment of its delivery to your home or office.

Is Fillow clothing completely genuine?

Absolutely. Fillow only works directly with the brands or with the brands’ authorized distributors in our country. 

Can I order a special product from Fillow or suggest that you carry a certain brand? 

Because of the way the clothing and retail market works, it’s difficult to carry out special orders. The season’s inventory is ordered many months in advance and it then depends on distributor availability.

If you’d like to suggest brands you’d like to see carried on Fillow.net, we’d love to hear about them!

Is everything featured on the site in stock?

Yes. All the products displayed are in stock, unless we have made a rare error. Therefore, all orders placed are sent out of our warehouses in a timeline of 24 working hours.

I haven’t received a confirmation e-mail.

E-mails are sent automatically by the system.  If you haven’t received an e-mail it’s possible it was sent to your junk mail or anti-spam folders set up by different e-mail providers.

We suggest looking at these folders and adding our e-mail addresses as “secure” or “safe” in your e-mail options.

If you still haven’t received it, get in contact with our customer care service. 

I haven’t received my order within the indicated delivery timeline. 

If you don’t receive your order within the delivery timeline indicated on our website, get in contact with our customer care service team as soon as possible, since it’s likely some type of incident has occurred with the carrier/delivery service.

They will advise you of the status of your order and attempt to resolve the incident as quickly as possible.

AND1

Addict

Adio

Against Clothing

All Star Gum

Almost

Aloiki Longboards

Andale

Antihero

Arrow

Atticus

BDSkateCO

Baker

Bear

Bench

BerlinWood

Billabong

Birdhouse

Black Label

Blackriver

Blind

Bollie

Bones

Bro Style

Bronson Speed Co

Bullet

Bumbag

Burton

Carhartt

Chocolate

Circa

Cliche

Colours

Consolidated

Creature Skateboards

Cruzade Skateboards

DCMA Collective

DC Shoes

DGK

DNA

D Street

DVS

Darkroom

Darkstar

DeathWish

Destructo

Diamond

Dickies

Drunk Munky

Element

Elixir

Emillion

Enjoi

Enuff

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Ewan

FKD

Fallen

Famous Stars and Straps

Fillow

Flip

Form

Foundation Skateboards

Girl

Globe

Gravity

Grimey

Grizzly

Heroin Skateboards

Hotshot

Hurley

Hydroponic

Imagine Skateboards

Impala

Independent

Industrial

Innercity

Jart

Jessup

Joker

Jordan

K1X

Kendama Europe

Kendama USA

Krew

Krom Kendama

Krooked Skateboarding

Krux

Lakai

Long Island Skateboard

Loreak Mendian

Lrg

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Macba Life

Macbeth

Madness

Main

Majestic

Matix

Metal Mulisha

Mi-Pac

Mini Logo Skateboards

Mitchell & Ness

Mob

MorningWood

Mosaic

New Era

Nike

Nikita

Nomad

OJ Wheels

Obey

Osiris

Pig

Plan B

Pornstar

Powell Peralta

Primitive

Pro-Tec

Psockadelic

Pukas

Quiksilver

Radical Culture

Real

Reebok

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Rush

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Shorty's

Silver

Skate Mental

Skull Candy

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Sovrn

Speed Demons

Spitfire

Split

Superdry

Supra

Supremebeing

Sushi Skateboards

Sweet

Sweets Kendama

Tensor

Thank You

Thrasher

Thunder Trucks

Tony Hawk

Toy Machine

Traditiona Clothing

Tres60 Skatemagazine

Tricks Skateboards

Tsunami Corporation

UP FRONT

Universal

Vans

Venture

Volcom

Voltage

WESC

West Coast Choppers

Wreck

Wrung

Yellowood

Zero

Zoo York

adidas originals